Service Procedures and Directives

At its meeting in June 2020, City Council adopted 36 decisions related to policing reform. These decisions included areas of public safety, crisis response and police accountability. At its meeting on August 18, 2020, the Toronto Police Service Board approved 81 decisions on policing reform, including the reforms requested by City Council.

Recommendation #36 states:

Direct the Chief of Police to post on the Service’s public website, as soon as feasible and on an on-going basis, up-to-date copies of those procedures of public interest that govern the interaction of police with the public, in a form that will not endanger the efficacy of investigative techniques and operations.

As a public service organization, it is imperative for the Toronto Police Service to effectively communicate with the community we serve, especially in relation to providing information that could be useful to victims of crime and others wishing to engage our services.

Toronto Police Service procedures are developed and maintained by the Chief of Police, and contain direction from the Chief to all Service members. Many procedures detail the actions required by police officers to carry out their duties to ensure the highest level of service to the community. Other procedures provide direction to members in order to ensure effective management of the Service. Service procedures are living documents which are constantly under review to reflect such things as changes to legislation, Toronto Police Services Board's policies, Coroner's Jury recommendations, technology, and operational processes.

Disclaimer

These documents are not written to provide legal advice. Anyone having specific legal questions should refer to the appropriate legislation and/or seek legal counsel.

Although every attempt has been made to ensure Service procedures remain up to date and accurate, the Toronto Police Service makes no warranties or representations, express or implied, concerning the accuracy, reliability, or completeness of the information contained on this website. The Toronto Police Service shall assume no liability for any decisions made or actions taken or not taken by the user and in reliance of any information contained on this website.

The information on this website has been provided as a public service and use of the information for a commercial purpose is strictly prohibited. Where select portions of the procedures are redacted or otherwise not available on this website, this is done in accordance with Recommendation #36 noted above and in accordance with applicable laws, including the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M. 56.

Listing of Service Procedures

The Toronto Police Service Board Transparency of Toronto Police Service Procedures policy, the Toronto Police Service is required to publish copies of procedures that govern the interaction of police with the public, in a form that will not endanger the efficacy of investigative techniques and operations.

The Toronto Police Service also shares a list of all Service procedures in the PDF below, identifying for each procedure the date of its most recent update as part of this policy.

Service Procedure Listing Update 2024-04-04

Download File

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