Close
- Get a Background Check
- Criminal Record Check
- Judicial Matters Check
- Vulnerable Sector Check
- Request Your Police Reports
- Freedom of Information Request
- Request a Paid Duty Officer
- Bicycle Registration
- Business with Toronto Police
- Parking Services
- Collision Reporting
- Towing
- Report illegal parking
- Resource Centre
- Form Centre
- Understanding Alarm Response
- Victim & Witness Resources
- Attempt/Threaten Suicide Information on CPIC
- Fingerprint & Photograph Destruction
- Vulnerable Persons Registry
- Book A Divisional Community Room
- Services
- Get a Background Check
- Criminal Record Check
- Judicial Matters Check
- Vulnerable Sector Check
- Request Your Police Reports
- Freedom of Information Request
- Request a Paid Duty Officer
- Bicycle Registration
- Business with Toronto Police
- Parking Services
- Collision Reporting
- Towing
- Report illegal parking
- Resource Centre
- Form Centre
- Understanding Alarm Response
- Victim & Witness Resources
- Attempt/Threaten Suicide Information on CPIC
- Fingerprint & Photograph Destruction
- Vulnerable Persons Registry
- Book A Divisional Community Room
-
Community
- Missing & Missed Implementation
- Missing Persons Investigations
- Hate-Motivated Crime
- Community Partnerships & Engagement
- Equity, Inclusion & Human Rights
- Race and Identity-Based Data Collection
- Know Your Rights
- Body-Worn Cameras
- Mental Health
- Victim & Witness Resources
- Sexual Assault Survivors
- Human Trafficking
- Road Safety
- Avoiding Parking Tickets
- Preventing Fraud
Information Access
The Information Access unit processes requests from both community members and/or their legal representatives (including insurance companies and the media). These requests are for information created by the Toronto Police Service and subject to disclosure pursuant to MFIPPA. Information Access is comprised of the following subsections:
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Access & Privacy: Members in this subsection are responsible for coordinating the Toronto Police Service’s regulatory requirements with respect to the dissemination of records, documents, reports, etc., in accordance with MFIPPA
- Records Release: Members in this subsection are responsible for retrieving and disclosing Toronto Police Service records as required/requested by the public (e.g. Police Reference Check Program requests, Insurance company response letters, urgent requests for information related to domestic violence, etc.)
- Criminal Records: Members in this subsection maintain criminal record files, ensure the accuracy of police records and respond to routine inquiries from Toronto Police Service members and external law enforcement agencies on issues related to criminal records. This subsection is also responsible for requests/appeals for fingerprint and photograph destruction
At Your Service
Contact Information Access
Information Access Service Counter Open Monday to Friday from 7 a.m. to 4:30 p.m., excluding statutory holidays.
HQ Drop Box for completed Vulnerable Sector Applications (and any required payment) open Monday – Friday, 7:00am to 5:00pm, excluding statutory holidays.
Key Contacts
- Police Reference Check Program (PRCP) Information Line – 416-808-7991
- PRCP section can be reached Monday/Wednesday/Friday
from 8 a.m. to 4 p.m. at 416-808-8244, excluding statutory holidays - Vulnerable Sector Check Status Update Line – 416-808-8253
- Confirmation letter/Accident (MVA)/Occurrence/Lost (or stolen) Passport Inquiry Line: 416-808-8240 (answered live Monday/Wednesday/Friday from 8 a.m. to 4 p.m., excluding statutory holidays)
Email: [email protected]
