Information Access Service Counter Closure Notice
The counter will be closed on Thursday, June 8, 2023, from 10:30 am to 12:30 pm for an event.
A number of police reports can be provided to individuals or organizations requiring information to substantiate claims to insurance companies or other agencies.
- Collision Reports, for motor vehicle collisions reported to Toronto Police Service
- Occurrence Summary/Confirmation letters provided in order to verify that a report has been made with the Toronto Police Service and provide general information pertaining to that report
- Lost Passport reports, for foreign passports only, Canadian government does not require this report
Accessing Police Reports
Occurrence Report Summary Motor Vehicle Collision Report Lost/Stolen Passport ReportHow to Apply
In Person
Please visit our Customer Service Centre, located at Toronto Police Headquarters – 40 College Street, Monday through Friday between 7 a.m. and 4:30 p.m. Note, requests are not accepted at Police Divisions.
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Request forms are available at the Customer Service Counter or on our website
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Please ensure that you bring the following with you:
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Two (2) pieces of government identification (at least one with a photograph)
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Applicable fee (refer to Fee Schedule or below)
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Occurrence Report Summary/Confirmation Letter– $67.80*
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Motor Vehicle Collision Report – $67.80
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Collision Field Notes/Witness Statements– $135.60
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Lost/Stolen Passport Report Summary/Confirmation Letter– $39.55
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All fees are payable with Visa, Mastercard, Amex or Interac. Please note, we do not accept cash at our Customer Service Centre. You may also pay with a certified cheque or money order made payable to the Toronto Police Service.
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Please provide as much information as possible pertaining to the report.
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Officer’s name and badge number
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Report number
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Date of occurrence/collision
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Location – road, street name, or intersecting streets
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Names of involved parties
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Plate numbers of vehicles involved
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Type of occurrence
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By Mail
Requests can be submitted by mail.
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Either send in a completed request form or write a letter indicating the nature of your request
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Please ensure that you include the following with your letter or request form:
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A photocopy of two pieces of government identification (at least one with a photograph)
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Applicable fee (refer to Fee Schedule or below)
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Lost/Stolen Passport Report Summary/Confirmation Letter- $39.55
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Collision Field Notes/Witness Statements -$135.60
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Collision Report - $67.80
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Occurrence Report Summary/Confirmation Letter - $67.80*
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All fees are payable with a certified cheque or money order made payable to the Toronto Police Service
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Please provide as much information as possible pertaining to the report
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Type of occurrence
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Plate numbers of vehicles involved
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Names of involved parties
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Location – road, street number or intersecting street
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Date of occurrence/collision
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Report number
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Officer’s name and badge number
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Mail your request to the following address:
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Toronto Police Service
ATTN: Records Release
40 College Street
Toronto, ON
M5G 2J3
* The occurrence request processing fee is waived for out-of-town visitors (those not residing in the Greater Toronto Area), Students (actively enrolled in a High School or Post-Secondary Institution), and Seniors. Please note, the processing fee cannot be waived for requests for a Collision Report or Collision Field Notes/Witness Statements.
Frequently Asked Questions
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Can someone submit a request on my behalf?
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What is the processing time for requests?
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How can I follow-up on a request that was submitted?
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Can I submit my request by e-mail or online?
Resources
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Contact Information Access
Information Access Service Counter Open Monday to Friday from 7 a.m. to 4:30 p.m., excluding statutory holidays.
HQ Drop Box for completed Vulnerable Sector Applications (and any required payment) open Monday – Friday, 7:00am to 5:00pm, excluding statutory holidays.
Key Contacts
- Police Reference Check Program (PRCP) Information Line – 416-808-7991
- PRCP section can be reached Monday/Wednesday/Friday
from 8 a.m. to 4 p.m. at 416-808-8244, excluding statutory holidays - Vulnerable Sector Check Status Update Line – 416-808-8253
- Confirmation letter/Accident (MVA)/Occurrence/Lost (or stolen) Passport Inquiry Line: 416-808-8240 (answered live Monday/Wednesday/Friday from 8 a.m. to 4 p.m., excluding statutory holidays)
Email: [email protected]
