The Toronto Police Service Vulnerable Persons Registry is a voluntary database that provides important information to first responders about the issues that vulnerable members of the community might be coping with. The information in the database includes details such as specific behaviours officers might encounter, recommended de-escalation strategies and contact information for family members or other individuals who can provide support.

The goal of the registry is to enhance the safety and efficiency of interactions between first responders and vulnerable individuals. The VPR is designed to provide crucial support to first responders, ensuring that vulnerable individuals receive the appropriate care and attention during interactions. Dispatchers, police officers and other support personnel will then be able to access this information when they are interacting with the person. This leads to a better understanding of the causes for behaviours and provides officers with information about how to best assist the person.

Registering for the Vulnerable Person Registry requires the following steps:

Completing an application, using either the online or paper-based application below;
Once your application has been received & reviewed, you will receive an email requesting you attend in person at your local Police Division to verify your application (find your local station here), with the following documents:
1. A piece of government-issued photo ID (e.g. passport, driver’s licence)
2. If you are submitting an application for someone other than yourself, documentation that proves guardianship over the vulnerable person you are registering (e.g. birth certificate, power of attorney);
Once your application has been verified, you’ll receive an additional email notification that your submission has been added to the Registry.

Entries on the Vulnerable Person Registry are set to expire 2 years after a person has been entered onto the system. When an entry is set to expire, a member of TPS will attempt to contact you using the provided contact information to ask about retaining your entry on the Registry.

Contact [email protected] if you have any questions about the registration process or having your record removed.

Frequently Asked Questions

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What are the advantages of entering this information in the Vulnerable Persons Registry?

The information entered into this system becomes available to frontline police officers as soon as it has been verified. This provides frontline officers with important context about any behaviours they may observe when they are assisting a vulnerable person.
What kind of information will be recorded in the Vulnerable Persons Registry?
The information can include the following but many fields are not mandatory:
- The name, date of birth, address and description of the person
- The name, address, contact information of the individual entering the data and any other support person who might be able to assist the person being registered
- Behaviours that may be exhibited by the person
- Locations where the person might be located if reported missing
- Triggers or subjects to avoid discussing
- It is not mandatory, but if the person entering the information wishes to do so they can also provide a photograph, information about the person’s physician and medical conditions.
Who can provide information for the Vulnerable Persons Registry?

The information will only be accepted if it is entered by the vulnerable person named in the record, their parent or guardian or a person with power of attorney or similar authority over the individual. A verification process will follow the data entry to ensure that the person entering the data had the authority to do so.
How does this differ from the Medic Alert Connect Protect program?

While the Toronto Police Service Vulnerable Persons Registry captures much of the same information as the Connect Protect program the information is used in different ways. Vulnerable Persons Registry information is available to officers before they arrive at a radio call while Connect Protect information is generally accessed after officers have identified that an individual is wearing a Medic Alert bracelet and requires assistance.

As a result, the Toronto Police Service strongly recommends registering in both initiatives. This ensures that vulnerable members of the community will receive the appropriate care and assistance that they might need. Please visit the Medic Alert Connect Protect sign-up page to register for that progam.
How will this information be used by police?

This information will only be used by officers to obtain background information about people they are dealing with unless the person is reported missing. In those cases the missing person’s photograph (if provided), name and description may be shared with the media, TTC, Toronto Community Housing or Hospitals.
Will this information be used in police background screenings?

No. The information provided in the Vulnerable Persons Registry will not be provided to potential employers or other civilian organizations.
What systems does the Toronto Police Service use to store this information?
The Vulnerable Person Registry database stores information in two Toronto Police Service Systems:
- A Records Management system that automatically receives the information once an online report has been submitted.
- A Computer Automated Dispatch (CAD) system, which is the system that helps TPS manage and coordinate responses to 9-1-1 and non-emergency calls. Information is stored in CAD after being verified, to ensure that communication operators are able to access Vulnerable Person Registry information when calls are received.
  - Note: Vulnerable Person information is accessed within CAD by searching addresses and not a specific name. The Toronto Police Service is currently working towards a better Vulnerable Person Registry solution where this information is accessed in CAD by searching either a name or an address.
As with all information stored in Toronto Police Service databases, Vulnerable Person information is used for law enforcement purposes and complies with applicable legislative acts.
How long will the Toronto Police Service retain this information?

The registered person's information will remain in the database for two years. This time frame can be extended by the person who entered the data by adding a supplemental report to the original report.
What happens if I fill out the registration form incorrectly or form is incomplete?

A member of the TPS may contact you if there are any question about an application you submitted.
How do I remove a vulnerable person’s information from the database?

The person who submitted the information can request that it be removed from the registry at any time by sending a supplementary attachment to the original report.
Who can I contact for assistance or if I have questions?

Any questions about the Vulnerable Person Registry can be directed to [email protected]

Note: for questions related to obtaining a Vulnerable Sector Check, please contact [email protected]

Terms and Conditions

When submitting information to the Vulnerable Persons Registry you are agreeing that the information you are providing is correct to the best of your knowledge.

Providing false information in this report is a criminal offence.

Submit to Registry

Paper-based Submissions

There is also a paper-based form that can be submitted at a police Division on this page below. Please carefully review and fill out the form before coming to a police station (Find your local station here)

Also, please bring the following:

A piece of government issued photo identification for yourself (eg: Driver’s Licence, passport).
Birth Certificate, Power of Attorney or Other Documentation that provides you with guardianship over the Vulnerable Person.
If you are Self-Reporting, please provide your own government-issued photo identification.

If you wish to change the information or want to remove the entry from the registry, please visit the police station to file a supplemental report.

Form

Vulnerable Persons Registry Occurrence Form

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Vulnerable Persons Registry