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- Get a Background Check
- Criminal Record Check
- Judicial Matters Check
- Vulnerable Sector Check
- Request Your Police Reports
- Freedom of Information Request
- Request a Paid Duty Officer
- Bicycle Registration
- Business with Toronto Police
- Parking Services
- Collision Reporting
- Towing
- Report illegal parking
- Resource Centre
- Form Centre
- Understanding Alarm Response
- Victim & Witness Resources
- Attempt/Threaten Suicide Information on CPIC
- Photograph & Fingerprint Destruction
- Vulnerable Persons Registry
- Services
- Get a Background Check
- Criminal Record Check
- Judicial Matters Check
- Vulnerable Sector Check
- Request Your Police Reports
- Freedom of Information Request
- Request a Paid Duty Officer
- Bicycle Registration
- Business with Toronto Police
- Parking Services
- Collision Reporting
- Towing
- Report illegal parking
- Resource Centre
- Form Centre
- Understanding Alarm Response
- Victim & Witness Resources
- Attempt/Threaten Suicide Information on CPIC
- Photograph & Fingerprint Destruction
- Vulnerable Persons Registry
-
Community
- Missing & Missed Implementation Team
- Missing Persons Investigations
- Hate-Motivated Crime
- Community Partnerships & Engagement
- Equity, Inclusion & Human Rights
- Know Your Rights
- Body-Worn Cameras
- Mental Health
- Victim & Witness Resources
- Sexual Assault Survivors
- Human Trafficking
- Road Safety
- Cannabis Legalization
- Avoiding Parking Tickets
In-Person Services Have Resumed
We are pleased to announce that the Information Access Counter at Toronto Police Headquarters (40 College St.) has reopened to the public effective March 21, 2022. Our hours of operation are from 7:00 a.m. to 4:30 p.m. Monday to Friday.
Phones are staffed on Mondays, Wednesdays & Fridays, 8:00 a.m. to 4:00 p.m.
The Headquarters Drop Box for completed Vulnerable Sector Applications (and any required payment) is open from 7:00 a.m. to 5:00 p.m. Monday to Friday.
Applications will be accepted at the Information Access Counter for:
Criminal Record Checks – Level 1 | Criminal Record and Judicial Matters Checks – Level 2 | Collision/Accident Reports | General Occurrence Reports | Lost or Stolen Passports | Name Change | Pardon/Record Suspension
Appointments will not be available for Vulnerable Sector Checks.
Pick up options are not available at this time.
Understanding Alarm Response
Learn about how police respond to alarm activations
- Toronto Police Service
- Services
- Understanding Alarm Response
The Toronto Police Service dispatches officers to verified calls for burglar alarm activations, based on the criteria below:
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Audio device
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Video device;
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An eyewitness (i.e. private security or person at scene)
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Multiple zone activations
Burglar alarm activations include, but are not limited to, alarm distinctions described as burglar, motion, door, window and glass break.
Please note that panic alarm activations are EXCLUDED from the verified response criteria. Panic alarm activations include, but are not limited to, alarm distinctions described as panic, hold-up, duress and emergency buttons. Police respond to these activations without verification.
Verified alarm activations and panic alarm activations will be treated as high priority calls for service and will be dispatched to the first available police field unit. Police response will continue to be determined by the nature, demand, priorities and resources available at the time of the request for service.