The Document Service Section serves various types of court documents:

  • Subpoenas, a document that compels a person to attend court proceedings as a witness in order to give testimony

  • Summons, a document issued by a court, agency, board or commission, or another person, requiring a person to attend court

  • Provincial Offence Ticket (POT), an electronically generated or handwritten ticket alleging the commission of a provincial offence to be resolved by payment of a set fine or election to attend court

  • Notice to Parent, a legal requirement under the Youth Criminal Justice Act whereby a parent, adult relative, or adult person who is known to assist a youth is notified in writing that the youth has been charged with a criminal or provincial offence

The Toronto Police Service (TPS) provides two different methods of service.

  • Personal Service is when an officer directly provides that person with the court document in-person
  • Address Service is when an officer deems that a court document recipient cannot conveniently be found, and leaves it for him/her at his/her at their home with a person who appears to be at least sixteen years of age

What to do if I receive a TPS Important Notice?

If a TPS important notice has been left at an address, a Document Services Officer, attempted to serve a document but you were not available at the time. It is important to arrange to receive your court documents as soon as possible as it relates to a court proceeding and could result in a criminal charge or fines if you ignore the document.

  • You will be able to arrange for delivery or pick-up of the court document by calling Document Services at 416-808-7200 (Monday to Friday 6:30 a.m. to 8:30 p.m.)  Be prepared to provide a document number.
  • Make sure to call prior to attending Police Headquarters to make sure your document is available for pick up.  You will be asked to provide a piece of photo identification.
  • If the person named in the Important Notice is unknown to you, please call Document Services.
Sample of document services form with TPS logo
An example of an Important Notice that are left behind by Document Officers. Please call when you receive this notice.

Contact Document Services

Monday to Friday 7:00 a.m. to 4:30 p.m.
(Phone Inquiries until 8:30 p.m.)

40 College St., 2nd Floor, Toronto, ON M5G 2J3
Location of the contact address on the map