Off-duty police officers are available for hire to provide police presence for a range of functions:
Traffic control
Escorts for wide/oversized loads
Funeral escorts
Film shoots
Security at sporting events, concerts, banquets, community and school events
Increase in Paid Duty Rates as of January 1, 2023
Police Constables (all classifications)...................................$90.00 (minimum $270.00)
Sergeants (when in charge of 4 or more police officers).......$102.00 (minimum $306.00)
Staff Sergeant (when in charge of 10 or more officers).........$112.50 (minimum $337.50)
How to Request a Paid Duty Officer
1. New Customers will need to fill out the New Paid Duty Customer form below and email it to [email protected].
A new customer request can take up to two weeks to finalize.
New customers will receive customer service number from Accounting Services via email.
2. Using your customer number, complete the Paid Duty Request form below and email to [email protected].
Security Paid Duty requests require a minimum of two weeks notice to process.
Traffic Paid Duty requests require a minimum of five days notice to process.
3. You will receive an email which will include:
Identification Number (ID #s) and an estimate of the cost associated with your paid duty request.
• Traffic and or pedestrian control for various events, including films
• Security services for licensed establishments or other organizations
• Escort services for oversized loads
What paid duties functions are NOT permitted?
• On behalf of an employer or union in relation to a labour dispute
• At a function likely to promote a confrontation between participating groups including, but not limited to, annual general meetings, termination of employees by an employer, protests and get belongings
• Events for political parties or politicians
• As a bodyguard service
• The escort of money or valuables
If you require police assistance at one of these prohibited functions, please contact your local Division.
What are the rates and fees associated with requesting a paid duty officer?
A spreadsheet calculator is also provided on the main Paid Duty webpage to help provide customers with an estimated cost of a request.
NOTE: Customers are responsible for making payment for all Paid Duty requests as soon as possible to expedite the process.
What information do I need to provide when making a request for a paid duty officer?
We ask that you provide all known details of the work and a description of the expected functions of the officers. This information is necessary for us to determine the urgency, and prioritize your request.
NOTE: Please make sure that all contact information is accurate and updated and that all permits are provided with the request.
Who do I contact regarding the funds on my TPS account?
If you have any questions or concerns regarding your TPS account, please contact Accounting Services at [email protected].
Is my paid duty request guaranteed to be filled?
No. The Paid Duty Office makes best efforts to fill all approved paid duty requests, but there are no guarantees.
What is the ID # and the importance of it?
Once your request has been processed you will get an automatic e-mail notification that includes an ID number(s). This assigned ID number is specific to each paid duty request (separate dates will have separate ID numbers, as well, different ranks of officers will be separated and will each have their own ID number)
What do the emails I am receiving mean?
Our system is set up to notify the customer via email whenever there is a change in status.
Due to the volume of requests received, CPDO will only contact you directly if there is an issue with your request.
NOTE: Only persons listed on the account/request can be provided information with regards to updates/changes/revisions.
The emails you will receive are as follows:
WaitingARApproval: we have entered your request on our system and you need to make payment and or accounting needs to verify that you have enough funds on your account to cover the cost.
Posted: funds have been received/verified and your request has been posted on our board for officers to apply for
Awarded: an available officer has been awarded your request
Void: if you cancel your paid duty with more than 24 hours' notice (as set out in the Terms of Agreement) CPDO will void the Paid Duty. You will receive an email stating such and no fees will be owed.
Void: if your Paid Duty cannot be filled, CPDO will void the Paid Duty. You will receive an email stating such and no fees will be owed.
Cancelled: If you cancel your request with less than 24 hours' notice (during CPDO business hours) you will be charged for a (3) hour minimum charge** including all applicable fees and taxes for each Officer(s) and equipment assigned the Paid Duty.
How do I cancel a request?
If you wish to cancel your Paid Duty, please e-mail [email protected] with the Paid Duty ID number provided to you. If no Paid Duty ID number is received, the Central Paid Duty Office will not action your request and you may incur unwanted costs. Please be advised that if you send a cancellation outside of business hours, it will not be processed until the start of the following business day.
I received an email stating my paid duty has been void? What is the difference between cancelled and void?
When you send written notice cancelling a Paid Duty with less than 24 hours' notice (during CPDO business hours) prior to the start of the Paid Duty, you will receive an email stating your Paid Duty has been cancelled and you will owe a 3 hour minimum charge for the Officers on the Paid Duty plus applicable fees and taxes as set out in the Terms of Agreement.
If you cancel your paid duty with more than 24 hours' notice (as set out in the Terms of Agreement) or your Paid Duty cannot be filled, CPDO will contact you and then proceed to void the Paid Duty. You will receive an email stating that your Paid Duty has been void with no fees owing.
How do I pay for paid duty service?
As of March 15, 2014 all customers must make the full payment at least 10 business days prior to the Paid Duty.
Paid duty officers shall not be paid directly. All paid duty payments shall be made payable to: Toronto Police Service and mailed to: Accounts Receivable, Toronto Police Service, 40 College Street, 10th floor, Toronto, ON M5G 2J3.
We accept the following payment methods:
Certified Cheque payable to the Toronto Police Service,
Money Order,
Visa and MasterCard up to $10,000 per transaction.
For more information, please refer to the Payment section of the Terms of Agreement.
How do I revise or make changes to a paid duty request?
If you wish to revise your Paid Duty Request, please send an e-mail to [email protected] with MORE than 24 HOURS NOTICE within our business hours and include the ID number(s)
Failure to provide proper notice with leave you with two options:
1. Leave the paid duty in status quo, or,
2. Cancelling the paid duty (incurring a 3 hour minimum charge**) and requiring you to resubmit a new paid duty request at the risk of not being able to fill it. *
* including all applicable fees and taxes
How do I revise the date of my paid duty request?
If you wish to revise the date, you will need to provide the following:
Send an cancellation email providing the ID# to: changes@tps.ca
Submit a new paid duty request form with the new date
How do I communicate with the CPDO with regards to my experience with an officer that was assigned my paid duty?
Customer feedback is very important to us. The Central Paid Duty Office is always open and willing to hear your comments regarding the service provided during the Paid Duty. Please do not hesitate to email [email protected], and we will follow-up with you at the earliest opportunity.
How do I pay online for the paid duty service?
To make an online payment, go to pay.tps.ca.
For further assistance, please refer to “How To Pay Online” document. It may take 1 to 3 business days for a payment to be posted to your account.
How do I know if my online payment went through?
Once your payment transaction is processed, a payment receipt will be send directly to your email address that you have provided. It is important that all information entered in the payment application is accurate and free of any errors.
If I pay online, how do I know my payment information is secure?
Your credit card information is kept in digital form and securely stored using Moneris vault, provided by Moneris Solutions, Inc., a trusted provider of card transaction services. No credit card information is stored in any of Toronto Police Service servers.
What if there is a difference between estimated cost of the paid duty that I have prepaid and the actual cost of the paid duty event?
Any short payment is due immediately, payment of which is automatically processed. Per Consent Agreement, you agree to authorize Toronto Police Service to process automatically the required additional charges (the difference between estimated and actual cost) using the same Credit Card. You will also receive a payment receipt via email for your file.
I over-estimated, or overpaid my paid duty request. How do I claim for refund?
Email your request for refund to [email protected] The refund will be credited back to the same credit card used in the original transaction.
Alternatively, you may leave your credit balance (if you wish) for future paid duty requests.
Are there other payment methods available, aside from online payment?
These are other payment methods:
Certified Cheque or Money Order
The money order or certified cheque should be made payable to Toronto Police Service and sent to Toronto Police Service, Accounts Receivable, 40 College Street, 10th floor, Toronto, ON M5G 2J3.
It should be received at least 10 business days prior to paid duty event.
Electronic Funds Transfer / Direct Deposit
Please email a blank EFT/Direct Deposit form to [email protected].
I anticipate that I will have high volume of paid duty requests or frequent booking of paid duty.
Rather than paying for each paid duty request, several options may be more suited for your needs such as security deposit or drawing from lump sum deposit.
To find out what payment solution works for your business needs, email [email protected].
What is Toronto Police Service’s HST number?
HST #86740 2299 RT0001 (under City of Toronto)
Photo: Kevin Masterman
2023 Rates for Officers and Equipment
Officers, boats, vehicles, bicycles, dogs and horses are available for rental for various functions and events. These costs of the paid duty are estimates, and not an official quote or invoice. The Toronto Police Service reserves the right to make the final assessment of the paid duty request.
Rank of Officer
Hourly Rate
Minimum Amount
Police Constable (all classifications)
$90.00
$270.00
Sergeant (when in charge of 4 or more officers)
$102.00
$306.00
Staff Sergeant (when in charge of 10 or more officers)
$112.00
$337.50
Type of Equipment
Hourly Rate
Motor Vehicles/motorcycles (minimum of 3 hours)
$37.38
Motorized Boat - first 3 hours
$350.47
Motorized Boat - for each subsequent hours after the first 3
$105.61
Horse or Dog - per assignment
$53.27
Trailer or Bicycle - per assignment
$21.50
Please note:
Due to time required to prepare horses, an additional hour will be required for the assigned officer.
All fees for paid duty Officers, Administrative and Rentals are subject to 13% HST
