If your passport has been lost or stolen, it may be necessary to provide of a copy of this report to the Embassy or Consular Office of the Passport issuing country. Once you have made a report with the Toronto Police concerning this matter, you may submit a request for this service.
A fee of $39.55* is applicable for this service. However, the fee is waived for visitors from outside the Greater Toronto Area, Students and Seniors.
We do not issue a physical copy of a lost passport report, however the report is emailed or faxed to the respective consular office/embassy upon receipt of above fee and a written request.
If you have lost a Canadian Passport, please note that the Toronto Police Service does not create reports for lost Canadian Passports. Lost Canadian Passports/travel Documents must be reported to the Canadian Passport Program by calling 1-800-567-6868, or in person at the nearest Service Canada Passport Office.
Outside of Canada, a report should be made at the nearest Government of Canada Office.
How to Apply
In Person
Please visit our Customer Service Centre, located at Toronto Police Headquarters – 40 College Street, Monday through Friday between 7 a.m. and 4:30 p.m. Note, requests are not accepted at Police Divisions.
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Request forms are available at the Customer Service Centre
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Please ensure that you bring the following with you:
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Two (2) pieces of government identification (at least one with a photograph)
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Applicable fee for Lost/Stolen Passport Report Summary/Confirmation Letter– $39.55
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All fees are payable with Visa, Mastercard, Amex or Interac. Please note, we do not accept cash at our Customer Service Centre. You may also pay with a certified cheque or money order made payable to the Toronto Police Service.
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Please provide as much information as possible pertaining to the report.
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Officer’s name and badge number
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Report number
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Date of occurrence
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By Mail
Requests can be submitted by mail.
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Either send in a completed request form or write a letter indicating the nature of your request
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Please ensure that you include the following with your letter or request form:
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A photocopy of two pieces of government identification (at least one with a photograph)
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Applicable fee for Lost/Stolen Passport Report Summary/Confirmation Letter- $39.55. All fees are payable with a certified cheque or money order made payable to the Toronto Police Service
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Please provide as much information as possible pertaining to the report
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Date of occurrence
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Report number
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Officer’s name and badge number
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Mail your request to the following address:
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Toronto Police Service
Attn: Records Release
40 College Street
Toronto, ON
M5G 2J3
* The request processing fee is waived for out-of-town visitors (Not residing in the Greater GTA Area), Students (actively enrolled in a High School or Post-Secondary Institution), and Seniors.
Form
Lost/Stolen Passport Report Summary
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Contact Information Access
Information Access Service Counter Open Monday to Friday from 7 a.m. to 4:30 p.m., excluding statutory holidays.
HQ Drop Box for completed Vulnerable Sector Applications (and any required payment) open Monday – Friday, 7:00am to 5:00pm, excluding statutory holidays.
Key Contacts
- Police Reference Check Program (PRCP) Information Line – 416-808-7991
- PRCP section can be reached Monday/Wednesday/Friday
from 8 a.m. to 4 p.m. at 416-808-8244, excluding statutory holidays - Vulnerable Sector Check Status Update Line – 416-808-8253
- Confirmation letter/Accident (MVA)/Occurrence/Lost (or stolen) Passport Inquiry Line: 416-808-8240 (answered live Monday/Wednesday/Friday from 8 a.m. to 4 p.m., excluding statutory holidays)
Email: [email protected]
