2025 Communications Operator of the Year

Nadia Sidhu, who joined TPS Communications in 2018, was the recipient of the Communications Operator of the Year Award. “While this is an individual award, I see it as recognition for the hard work that all call talkers and dispatchers put in daily,” the former Corrections Officer said. “There is a sense of purpose when you work with police officers. When things go well, you feel fulfilled.” On September 16, 2024, while assigned dispatching duties for 13 and 53 Divisions, Sidhu received a call for a person in crisis. It was reported that a female was yelling in a backyard and throwing objects at parked vehicles. After getting to the scene, one of the officers set off a priority, requesting an ambulance for a Mobile Crisis Intervention Team member who sustained a severe laceration to his arm and was bleeding profusely. Sidhu promptly ordered an ambulance, notified her supervisors and directed additional units to attend the scene. While inquiring about the officer’s condition, she confirmed the location of the suspect to determine whether she was in custody. She also liaised with 51 and 52 dispatchers to get the injured MCIT member to the hospital quickly where he was treated. “Officer safety is the top priority of a dispatcher,” said 53 Division Detective Sergeant Renee Foley who nominated Sidhu for the award. “Nadia remained calm and focused during the entire duration of the event. She requested updates on the officer’s condition and followed up with an ambulance for the location of the attending unit while maintaining business continuity and providing support to the officers who were still at the scene dealing with the suspect.”