Close
- Get a Background Check
- Criminal Record Check
- Judicial Matters Check
- Vulnerable Sector Check
- Request Your Police Reports
- Freedom of Information Request
- Request a Paid Duty Officer
- Bicycle Registration
- Business with Toronto Police
- Parking Services
- Collision Reporting
- Towing
- Report illegal parking
- Resource Centre
- Form Centre
- Understanding Alarm Response
- Victim & Witness Resources
- Attempt/Threaten Suicide Information on CPIC
- Photograph & Fingerprint Destruction
- Vulnerable Persons Registry

- Services
- Get a Background Check
- Criminal Record Check
- Judicial Matters Check
- Vulnerable Sector Check
- Request Your Police Reports
- Freedom of Information Request
- Request a Paid Duty Officer
- Bicycle Registration
- Business with Toronto Police
- Parking Services
- Collision Reporting
- Towing
- Report illegal parking
- Resource Centre
- Form Centre
- Understanding Alarm Response
- Victim & Witness Resources
- Attempt/Threaten Suicide Information on CPIC
- Photograph & Fingerprint Destruction
- Vulnerable Persons Registry
-
Community
- Missing & Missed Implementation Team
- Missing Persons Investigations
- Hate-Motivated Crime
- Community Partnerships & Engagement
- Equity, Inclusion & Human Rights
- Know Your Rights
- Body-Worn Cameras
- Mental Health
- Victim & Witness Resources
- Sexual Assault Survivors
- Human Trafficking
- Road Safety
- Cannabis Legalization
- Avoiding Parking Tickets
In-Person Services Have Resumed
We are pleased to announce that the Information Access Counter at Toronto Police Headquarters (40 College St.) has reopened to the public effective March 21, 2022. Our hours of operation are from 7:00 a.m. to 4:30 p.m. Monday to Friday.
Phones are staffed on Mondays, Wednesdays & Fridays, 8:00 a.m. to 4:00 p.m.
The Headquarters Drop Box for completed Vulnerable Sector Applications (and any required payment) is open from 7:00 a.m. to 5:00 p.m. Monday to Friday.
Applications will be accepted at the Information Access Counter for:
Criminal Record Checks – Level 1 | Criminal Record and Judicial Matters Checks – Level 2 | Collision/Accident Reports | General Occurrence Reports | Lost or Stolen Passports | Name Change | Pardon/Record Suspension
Appointments will not be available for Vulnerable Sector Checks.
Pick up options are not available at this time.
How to Become a Registered Agency
The Service deals directly with vulnerable persons. Agencies can receive registration packages and apply to join the Police Reference Check Program.
- Toronto Police Service
- Services
- Background Checks
- Vulnerable Sector Screening
- How to Become a Registered Agency
The Toronto Police Service will enter into a Memorandum of Understanding with an organization (agency) that deals solely / directly with vulnerable persons.
In order to receive a registration package for your agency, please write a letter on your company letterhead outlining your interest in joining the Police Reference Check Program.
The letter of interest must include
- Agency’s full name
- Agency mailing address and telephone number
- Email address
- Description of your organization and how it connects with the vulnerable sector
You can mail the letter to
Toronto Police Service - Police Reference Check Program
40 College Street
Toronto, ON
M5G 2J3
Attn: Group Leader
The Police Reference Check Program (PRCP) may ask for additional information / documentation to determine if your agency is qualified for our program.
Upon receipt, PRCP will send you a registration package; including information about the program and the Memorandum of Understanding.
Below are samples of the Consent to Disclosure and Memorandum of Understanding, for your information.
Forms
Contact Information Access
Information Access Service Counter Open Monday to Friday from 7 a.m. to 4:30 p.m., excluding statutory holidays.
Counter Service closed at 11:30am on the day immediately before a long weekend (i.e., either the Thursday or the Friday).
HQ Drop Box for completed Vulnerable Sector Applications (and any required payment) open Monday – Friday, 7:00am to 5:00pm, excluding statutory holidays.
Key Contacts
- Police Reference Check Program (PRCP) Information Line – 416-808-7991 (Please note that in-person services are currently unavailable)
- PRCP section can be reached Monday/Wednesday/Friday
from 8 a.m. to 4 p.m. at 416-808-8244, excluding statutory holidays - Vulnerable Sector Check Status Update Line – 416-808-8253
