We are pleased to announce that the Information Access Counter at Toronto Police Headquarters (40 College St.) has reopened to the public effective March 21, 2022. Our hours of operation are from 7:00 a.m. to 4:30 p.m. Monday to Friday.

Phones are staffed on Mondays, Wednesdays & Fridays, 8:00 a.m. to 4:00 p.m.

The Headquarters Drop Box for completed Vulnerable Sector Applications (and any required payment) is open from 7:00 a.m. to 5:00 p.m. Monday to Friday.

Applications will be accepted at the Information Access Counter for:

Criminal Record Checks – Level 1 | Criminal Record and Judicial Matters Checks – Level 2 | Collision/Accident Reports | General Occurrence Reports | Lost or Stolen Passports | Name Change | Pardon/Record Suspension

Appointments will not be available for Vulnerable Sector Checks.

Pick up options are not available at this time.