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How can you communicate with the Toronto Police Service for a non-emergency situation?
Anyone registered for T9-1-1 services in the city of Toronto can contact Toronto Police for non-emergency issues using the T9-1-1 service.
416-808-2222 (*8-7-7) Non-Emergency
The police non-emergency line *TPS (*8-7-7) on mobile or 416-808-2222 allows residents to connect with police services, personnel and programs
Events
Corporate Communications responds to all Media Requests and produces News Releases, Factsheets, Feature Stories and Videos as well as maintains tps.on.ca
How can I file a police report online?
If you have an emergency – an immediate threat to life or property – please call 911. Non-emergencies can be reported by calling 416-808-2222.
Many incidents can be reported using our Online Reporting System, such as Damage to Vehicle or Property under $5,000, Driving or Parking Complaints, Traffic Issues or Concerns, Graffiti, or Theft or Fraud Under $5,000.
311 Toronto At Your Service
311 provides residents, businesses and visitors with easy access to non-emergency City of Toronto services, programs and information 24 hours a day, seven
Make It Your Business. Report Intimate Partner Violence video
Are police officers the only resource available to respond to a mental health call?
The Toronto Police Service is just one of the resources available to respond to a mental health call in Toronto.
The Toronto Community Crisis Service (TCCS) provides free, confidential, in-person mental health supports to persons experiencing non-emergency mental health crises from trauma-informed mobile crisis worker teams that are client-centered. TCCS supports Toronto residents 16 years of age or older and is available 24/7.
If you or someone you know is experiencing a mental health crisis or needs a wellness check, call 2-1-1 to access the Toronto Community Crisis Service.
TCCS can also provide:
- referrals and connections to other services
- resources and information
- post-crisis follow-up supports
Murder victim Sina Parsi walks into the apartment building where he was found with Clyde Marshall and Sabrina Chouart, now accused in his murder
Report on Graffiti
What systems does the Toronto Police Service use to store this information?
The Vulnerable Person Registry database stores information in two Toronto Police Service Systems:
- A Records Management system that automatically receives the information once an online report has been submitted.
- A Computer Automated Dispatch (CAD) system, which is the system that helps TPS manage and coordinate responses to 9-1-1 and non-emergency calls. Information is stored in CAD after being verified, to ensure that communication operators are able to access Vulnerable Person Registry information when calls are received.
- Note: Vulnerable Person information is accessed within CAD by searching addresses and not a specific name. The Toronto Police Service is currently working towards a better Vulnerable Person Registry solution where this information is accessed in CAD by searching either a name or an address.
As with all information stored in Toronto Police Service databases, Vulnerable Person information is used for law enforcement purposes and complies with applicable legislative acts.